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Privacy Policy

Last Updated: October 27, 2025

Your Privacy Matters

At Rendore, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully.

1Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Make a purchase or add payment information
  • Contact customer support
  • Subscribe to our newsletter

This may include: name, email address, payment information, and account credentials.

1.2 Images and Content

When you use our rendering services, we collect and process:

  • Images you upload for rendering or enhancement
  • Text descriptions and prompts
  • Rendering preferences and settings
  • Generated outputs and variations

1.3 Usage Data

We automatically collect information about your interaction with the Service:

  • Device information (browser type, operating system)
  • IP address and geographic location
  • Usage patterns and feature interactions
  • Credit usage and transaction history

2How We Use Your Information

We use the information we collect to:

Provide and maintain the Service

Process your images, generate renders, and deliver results

Improve our AI models

Train and enhance our rendering algorithms (with anonymized data)

Process payments and manage credits

Handle transactions and track your credit balance

Communicate with you

Send updates, respond to inquiries, and provide support

Ensure security and prevent fraud

Detect and prevent unauthorized access or abuse

3Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share data with third-party providers who help us operate the Service:

  • Cloud hosting and storage providers
  • AI model and rendering API providers
  • Payment processors
  • Analytics and monitoring services

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

Account data:Until account deletion
Uploaded images:30 days after processing
Generated renders:90 days or until deleted
Usage logs:12 months

5Your Privacy Rights

Depending on your location, you may have the following rights:

Access

Request a copy of your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your data

Opt-out

Opt-out of marketing communications

To exercise these rights, please contact us at office@rendore.com

6Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure cloud infrastructure

7Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Types of cookies we use:

  • Essential - Required for the Service to function
  • Analytics - Help us understand usage patterns
  • Preferences - Remember your settings and choices

8Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last Updated" date at the top indicates when this policy was last revised.

10Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

office@rendore.com